Genovix Privacy Policy

Last Updated: June 9, 2026

1. Introduction

Genovix ("Genovix", "we", "our", or "us") provides AI-assisted image and video generation tools, including image-to-image, text-to-video, image-to-video, and similar creative workflows. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Genovix iOS app and related services.

By using Genovix, you acknowledge that your information will be handled as described in this Privacy Policy.

2. Information We Collect

2.1 Account and Session Information

To let you use the app, we may create an anonymous or temporary service account and process session-related information, such as user ID, access tokens, refresh tokens, app version, bundle identifier, and service status information (including subscription and credits status).

2.2 User Content

When you use Genovix features, we collect the content that you intentionally provide to us, which may include:

• Photos and images you upload for AI processing.
• Images that may contain your face or the face of other people.
• Text prompts, descriptions, style instructions, and other creative inputs.
• Generated outputs, task IDs, task status, and related history records.
• Feedback or support messages you choose to submit to us.

2.3 Purchase and Subscription Information

If you purchase subscriptions or credit packs, we collect and process product identifiers, purchase status, transaction identifiers, signed transaction information, signed renewal information, verification results, credits balance, and related billing cycle metadata needed to validate purchases and unlock paid features.

2.4 Device, Usage, and Diagnostic Information

We may collect technical and operational information from your device and app usage, including:

• Device model, iOS version, screen dimensions, screen scale, CPU core count, approximate device storage capacity, and free storage.
• Locale, country, time zone name, and time zone abbreviation.
• App version, bundle identifier, and feature configuration metadata.
• Crash, retry, loading, or error information needed to operate and improve the service.
• Advertising identifier ("IDFA") if available and permitted by your App Tracking Transparency choice; otherwise we may use IDFV or an app-generated identifier for service continuity, anti-abuse, and analytics purposes.

2.5 Photo Library Access

If you choose to save a generated image or video, Genovix requests permission to add that item to your Photo Library. We do not access your Photo Library for saving unless you request a save action.

2.6 Feedback and Support Communications

If you contact us or submit feedback through the app, we collect the information you provide, such as message content, complaint type, app version, timestamp, and service-side user identifier.

3. How We Use Information

We use the information we collect to:

• Provide AI image and AI video generation features requested by you.
• Upload, process, render, store, and return generated results.
• Create and maintain your anonymous session and app state.
• Verify subscriptions, verify credit purchases, manage balances, and restore purchases.
• Deliver app functionality such as generation history, feedback handling, and output saving.
• Operate security, reliability, fraud prevention, abuse prevention, and debugging processes.
• Measure app events and subscription/paywall performance.
• Comply with legal obligations and enforce our terms.

4. AI Processing on Our Own Servers

Genovix does not send your personal data to any third-party AI service. All AI-related processing for requested AI image and AI video features is performed on your device where applicable or on our own servers and infrastructure under our direct control.

When you request AI processing, the information used may include:

• Uploaded photos or images, including images containing faces.
• Text prompts, style instructions, and task configuration data.
• Technical task metadata necessary to generate the requested output.

You provide permission for this processing by intentionally uploading content and requesting generation. No user photos, prompts, face data, or similar content are sent to external AI providers.

5. How We Share Information

We may share personal information only in the following circumstances:

• Cloud, hosting, storage, and backend infrastructure providers: to operate authentication, uploads, generation tasks, history, and service delivery. These providers do not act as third-party AI services for Genovix content processing.
• Apple: for in-app purchases, subscriptions, receipt validation, restore purchases, and App Store-related functionality.
• Facebook / Meta: for manual app events, analytics, and attribution, subject to applicable settings and your App Tracking Transparency choice.
• Legal and compliance reasons: if required by law, regulation, legal process, or to protect rights, safety, and security.
• With your direction or consent: when you explicitly ask us to share information.

We do not sell your personal information. We do not share your uploaded content, including images containing faces or prompts, with any third-party AI service, and we do not share images containing faces with advertisers for independent advertising use.

6. Face Data

When you use Genovix AI image or AI video features, the app may process images that contain facial information. We collect and use face data only as follows:

• What we collect: Images you upload or select that may contain your face or the face of other people, solely for the purpose of providing the AI creation feature you requested.
• How we use it: Face data is used exclusively to perform the requested AI generation, editing, merge, or transformation feature. We do not use face data for facial recognition, identification, profiling, or unrelated analytics.
• Disclosure and sharing: We do not sell face data. We do not share or disclose face data with any third-party AI provider. Face data is processed only on your device where applicable or on our own servers and infrastructure under our direct control.
• Storage: Face data may be stored temporarily only on our own servers when necessary to complete the requested processing workflow. It is not stored on or transmitted to any third-party AI provider.
• Retention: Temporary uploaded source images and related processing assets that may contain face data are retained only as long as necessary to complete the requested processing and are deleted within 7 days after processing completion unless a shorter deletion cycle applies or law requires longer retention. Generated task records shown in the app are currently designed to be automatically deleted about 2 hours after creation. You may request deletion at any time, and we will process deletion requests within 30 days.

Face data collection, use, disclosure, sharing, storage, and retention are explained in this Section and in Section 4, Section 5, Section 9, and Section 12.

7. Photo Library and Output Saving

If you choose to save a generated output, Genovix requests permission to add the output to your Photo Library. Once saved, the copy in your Photo Library is controlled by you and remains there until you delete it from your device or cloud photo account, if applicable.

8. Tracking, Advertising, and Analytics

Genovix may request permission under Apple's App Tracking Transparency ("ATT") framework. If you authorize tracking, we may collect and use the advertising identifier (IDFA) and send limited app event and attribution-related information to Facebook / Meta for analytics and advertising attribution purposes. If you do not authorize tracking, we do not intentionally use IDFA for those purposes.

Genovix currently uses manual event reporting for events such as app activation, registration, and certain subscription-related events. We may also store limited local flags and cached values in app storage (for example, onboarding completion state, paywall state, cached pricing, and event deduplication flags) to support app functionality.

9. Data Retention

We retain information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required by law. Examples include:

• Face data and temporary uploaded source files: deleted within 7 days after processing completion unless a shorter cycle applies or law requires longer retention.
• Generated task records and in-app history: designed to be automatically deleted about 2 hours after creation.
• Purchase, billing, fraud-prevention, and legal records: retained as needed for accounting, verification, dispute handling, and legal compliance.
• Feedback and support records: retained for as long as necessary to respond to and resolve the request and maintain reasonable business records.
• Local app preferences and caches: may remain on your device until deleted by the app, overwritten, or removed when you delete the app.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

Your information may be processed in countries other than your own, including countries where our infrastructure and service providers operate. Where required, we take steps designed to ensure appropriate safeguards are in place for such transfers. We do not transfer your content to third-party AI providers.

12. Your Rights and Choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have the right to object to or restrict certain processing.

You may exercise privacy-related requests by contacting us at neerajto1975@icloud.com. We will use reasonable efforts to respond within 30 days.

You can also:

• Decline ATT permission in iOS settings.
• Choose whether to save generated content to your Photo Library.
• Stop using the app or delete the app from your device.

13. Children's Privacy

Genovix is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Third-Party Links and Promotions

The app may contain links or promotional items that open third-party websites or services. If you visit a third-party website or service, its privacy practices are governed by its own policies, not this Privacy Policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Your continued use of Genovix after an update means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, want to request deletion, or need privacy support, please contact us at neerajto1975@icloud.com.

If any statement in this Privacy Policy differs from the way Genovix is actually configured or operated in production, the live service configuration and operational practice should be updated to match this policy before App Store submission.